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All from a single source

ServerExperte ensures that your IT keeps pace with your requirements. Our professionals are at your side with advice and action, from analysis to implementation, maintenance and care, to comprehensive support.

Advice | Project management | Infrastructure operations | Support & Maintenance | HW / SW procurement | Q management | EIA

Consultation

In the consultation we get to know the IT situation in your company as well as your requirements for the future. Based on our many years of experience and expertise, we develop proposals for optimizing your architecture and applications.

At the same time, our offer is a rough concept that shows you ideal solution options.

From a simple IT environment for small businesses to complex IT structures for international companies, you are in good hands with us.

Project management

In IT projects, we bring a wide range of specifications and requirements from the client, software suppliers and IT specialists under one roof and constantly focus on the jointly agreed project goal.

Transfer the project management to us and concentrate on a single responsible contact person. Our project managers coordinate your project and know what really matters: Expertise, coordination skills, good nerves, adherence to deadlines, cost control and a healthy dose of perseverance. With our detailed project reports, you have full cost control and never lose the overview.

Our services

In the analysis, we take a close look at the processes and applications in your company and work with you to check key issues such as security and availability, taking into account your company-specific situation.

In the implementation and operating concept, we show you the way to the goal in detail and on the time axis. We evaluate suitable software partners, integrate them and define interfaces.

During the implementation, we personally ensure that the proposed measures are implemented in a targeted manner.

 

Infrastructure operations

The success of a company is largely dependent on the reliability of its IT resources. Proactive system maintenance prevents downtimes and minimizes failures. Benefit from our advantageous maintenance contracts and ensure smooth operation and the highest possible availability of your IT systems – regardless of whether they are operated in a data center or at your premises.

You can manage your user accounts independently and securely using our own user management tool (UMT). You retain control, change passwords or names, add users to groups, manage Office365 licenses or deactivate accounts yourself within seconds.

Support & maintenance

For all questions about your IT and to remedy unforeseen malfunctions, our service desk is available to you during business hours for telephone information and the practical online ticket system, or we can solve your problem via remote maintenance. If necessary, you will receive competent on-site support from our field engineering. In emergencies outside the opening times, our on-call service is there for you.

Our range:

  • Online ticket system
  • Client field engineering team
  • Service desk
  • Remote maintenance
  • On-call service

HW / SW procurement

For the development or expansion of your IT infrastructure, we offer you a complete package consisting of hardware and software including advice, installation, configuration, exchange, modifications and disposal.

Thanks to our close cooperation with well-known manufacturers, we deliver proven products at advantageous conditions.

Our offer includes:

  • Computing
  • Networks
  • Clients
  • Printer
  • Screens
  • Storage access and virtualization

Q management

ServerExperte develops IT infrastructures and supports the operation of application systems for various companies. Our professionals are caught between regulatory requirements and the business goals of our customers.

When implementing and supporting business-critical systems and applications, Levantis therefore follows the GAMP5 guidelines on the validation of computerized systems. In this way, standardized processes ensure that changes or configurations to these systems follow the guidelines mentioned. Additional quality checks and employee training ensure the adaptation and understanding of compliance with the processes that are required for compliance with the regulations for pharmaceutical and medical IT infrastructures (GxP).

The ServerExperte Q-Management offers our customers the following advantages:

  • Safe handling of information
  • Protection of information and systems
  • Efficient, transparent business processes
  • Traceability of processes and decisions

EIA

As a ServerExperte customer, you can enjoy exclusive tools for the availability of your business-relevant data.
The tailor-made Enterprise Information Availabilty (EIA) solutions were designed by SMEs to SMEs and range from data backup and storage to archiving and restoration