Everything from a single source

ServerExpert keeps your IT up to speed with your needs. From analysis to implementation, maintenance and maintenance, to comprehensive support, our professionals are at your side with advice and assistance.

Advice | Project Management | Infrastructure operations | Support & Maintenance | HW/SW Procurement | Q-Management | EIA

Advice

In a consultation, we get to know the IT situation in your company as well as your requirements for the future. Based on our many years of experience and expertise, we develop proposals for optimizing your architecture and applications.

At the same time, our offer is a rough concept that already shows you ideal solution variants.

From the simple IT environment for small businesses to complex IT structures for internationally active companies, you are in good hands with us.

Project management

In IT projects, we reconcile a wide range of requirements and requirements from the client, software suppliers and IT specialists and constantly focus on the jointly agreed project goal.

Transfer project management to us and focus on a single responsible contact person. Our project managers coordinate your project and know what really matters: expertise, coordination skills, good nerves, adherence to deadlines, cost control and a good dose of perseverance. With our detailed project reports you have full cost control and never lose the overall overview.

Our services

In the analysis, we take a close look at processes and applications in your company and examine with you key topics such as security and availability taking into account your company-specific situation.

In the implementation and operating concept, we show you the way to the goal in detail and on the timeline. We evaluate suitable software partners, integrate them and define interfaces.

During the implementation, we make sure that the proposed measures are implemented in a targeted manner.

Infrastructure operations

A company’s success depends largely on the reliability of its IT resources. Proactive system maintenance prevents downtime and minimizes downtime. Take advantage of our advantageous maintenance contracts and ensure the smooth operation and the highest possible availability of your IT systems – whether they are operated in a data center or in your suburb.

Through our own user management tool (UMT), they manage your user accounts independently and securely. You retain control, change passwords or names, add users to groups, manage Office365 licenses, or disable accounts on their own within seconds.

Support & Maintenance

For all questions about your IT and to remedy unforeseeable faults, our service desk for telephone information as well as the practical online ticketing system are available during business hours or we solve your problem via remote maintenance. If necessary, our field engineerings will provide you with competent on-site support. In case of emergencies outside the opening hours, our picket service is there for you.

Our Offer:

  • Online ticketing system
  • Client Field Engineering Team
  • Service Desk
  • Remote control
  • Pikettdienst

HW/SW Procurement

For the installation or expansion of your IT infrastructure, we offer you a complete package consisting of hardware and software including consulting, installation, configuration, exchange, conversion and disposal.

Thanks to our close cooperation with renowned manufacturers, we supply proven products at advantageous conditions.

Our offer includes:

  • Computing
  • Networks
  • Clients
  • Printer
  • Screens
  • Storage access and virtualization

Q-Management

ServerExpert develops IT infrastructures and supports the operation of application systems for different companies. Our professionals are in the area of tension between regulatory requirements and the business objectives of the customers.

When implementing and supporting business-critical systems and applications, Levantis therefore follows the GAMP5 guidelines on the validation of computerized systems. Standardized processes ensure that changes or configurations to these systems follow these guidelines. Additional quality checks and employee training ensure adaptation and understanding of compliance with the processes required to comply with regulations for pharmaceutical and medical IT infrastructures (GxP).

The ServerExpert Q-Management offers our customers the following advantages:

  • Safe handling of information
  • Protecting information and systems
  • Efficient, transparent business processes
  • Traceability of processes and decisions

EIA

As a ServerExperte customer, you can benefit from exclusive tools for the availability of your business-relevant data.
Designed from SMEs to SMEs, the bespoke Enterprise Information Availabiltiy (EIA) solutions range from data backup and retention to archiving and recovery.

ServerExpert

75 Shelton Street
WC2H 9JQ London

Eschborner Landstraße 42
60489 Frankfurt

Contact us

Phone +49 (0) 69 3487 1535
Phone +44 (0) 203 468 1714
Email support@serverexperte.net