Overview
Getting the most from Getting Started means understanding how your client portal account fits into the bigger picture. This guide covers what your client portal account involves, what you should expect from us, and the choices that matter for your business.
Your client portal account - Key Points
- Documented decisions that do not depend on anyone's memory.
- Clear ownership - we agree who does what, so nothing falls between teams.
- A defined escalation path, so issues are raised and fixed before they grow.
Best Practices
Prepare your side early - a short list of systems, contacts and expectations - and we can act on your client portal account faster and with fewer surprises.
How We Help
If you would like help with your client portal account, raise a ticket in your client portal and our engineers will take it from there.
