When Dell and HPE stop supporting your server after 36 months, that's where we step in. Independent, engineer-led parts & labour cover for out-of-warranty hardware — including EOL models the manufacturer has abandoned.
THE PROBLEM
Dell, HPE and most OEMs honour their warranty for 36 months. After that, many models are declared EOL and discontinued — and the manufacturer simply points you at a third party. You're left with perfectly good hardware and nowhere to get it fixed.
One annual contract covers failed components and the engineer time to replace them. No per-call fees, no surprise invoices.
We ship a replacement part before we even collect the failed one, so your downtime is measured in minutes, not delivery days.
R730, R430, DL380 Gen9 — if the OEM won't touch it, we will. Support for discontinued models is our core business.
You speak to people who have fixed the gear, not a call centre script. Escalation goes straight to a senior engineer.
Choose next business day, 4-hour or 24/7x4 response. A defined SLA you can hold us to — in writing.
Independent cover typically costs 50–70% less than an equivalent manufacturer contract, with no lock-in.
COVER LEVELS
All plans are annual contracts with parts & labour and advance exchange included. Choose the plan that matches how critical the hardware is to your operation.
| Cover | Next Business Day | 4-Hour Response | 24x7x4 |
|---|---|---|---|
| Dell PowerEdge | from £599/yr | from £899/yr | from £1,299/yr |
| HPE ProLiant | from £549/yr | from £849/yr | from £1,199/yr |
| Storage & Network | from £449/yr | from £699/yr | from £999/yr |
Order a plan from the store, or ask us for a multi-device quote.
Browse Maintenance PlansHOW IT WORKS
Add the device and model to your order, or open a ticket for a bulk quote across your estate.
We verify the model and condition, and issue your policy and SLA in writing.
Raise a support ticket or call. An engineer diagnoses and dispatch begins per your SLA.
Part replaced on-site or via advance exchange. Hardware running again, with full documentation.
WHY SERVEREXPERTE
Diagnosis and dispatch handled by people who repair these systems every day.
We stock parts for the discontinued models OEMs no longer support — from R730s to DL380 Gen9s.
Response times, parts and escalation committed to in writing. No fine print.
Add annual maintenance to your purchase and never worry about post-warranty support again.
Browse Used Hardware
