Overview
failover and failback procedures is a core part of Backup & Disaster Recovery. In this article we walk through how it works, what good looks like, and the practical steps we recommend before you raise a ticket or pick up the phone.
Failover and failback procedures - Key Points
- A defined escalation path, so issues are raised and fixed before they grow.
- Clear ownership - we agree who does what, so nothing falls between teams.
- A single accountable point of contact for failover and failback procedures.
Best Practices
Treat every review as a chance to improve. Regular check-ins between your team and ours surface problems early and keep the service aligned with your business.
How We Help
Not sure where to start with failover and failback procedures? Send us a ticket and we will point you at the right resource or engineer.
