Overview
Getting the most from Security & Awareness means understanding how security incident reporting fits into the bigger picture. This guide covers what security incident reporting involves, what you should expect from us, and the choices that matter for your business.
Security incident reporting - Key Points
- A defined escalation path, so issues are raised and fixed before they grow.
- Clear ownership - we agree who does what, so nothing falls between teams.
- A single accountable point of contact for security incident reporting.
Best Practices
The strongest results come from agreeing expectations up front: who does what, how success is measured, and how changes are handled. We document these decisions so nothing depends on memory.
How We Help
If you would like help with security incident reporting, raise a ticket in your client portal and our engineers will take it from there.
