Overview
Many clients ask us about ransomware incident communication. The short version: it is straightforward once the basics are agreed and documented. This article explains the essentials and where ransomware incident communication sits within Rescue & Incident Response.
Ransomware incident communication - Key Points
- A single accountable point of contact for ransomware incident communication.
- Clear ownership - we agree who does what, so nothing falls between teams.
- Documented decisions that do not depend on anyone's memory.
Best Practices
Prepare your side early - a short list of systems, contacts and expectations - and we can act on ransomware incident communication faster and with fewer surprises.
How We Help
Not sure where to start with ransomware incident communication? Send us a ticket and we will point you at the right resource or engineer.
